YunoHost-Apps/osticket_ynh
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21
README.md
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# osTicket for YunoHost # osTicket for YunoHost
[![Integration level](https://dash.yunohost.org/integration/osticket.svg)](https://dash.yunohost.org/appci/app/osticket) ![](https://ci-apps.yunohost.org/ci/badges/osticket.status.svg) ![](https://ci-apps.yunohost.org/ci/badges/osticket.maintain.svg) [![Integration level](https://dash.yunohost.org/integration/osticket.svg)](https://dash.yunohost.org/appci/app/osticket) ![Working status](https://ci-apps.yunohost.org/ci/badges/osticket.status.svg) ![Maintenance status](https://ci-apps.yunohost.org/ci/badges/osticket.maintain.svg)
[![Install osTicket with YunoHost](https://install-app.yunohost.org/install-with-yunohost.svg)](https://install-app.yunohost.org/?app=osticket) [![Install osTicket with YunoHost](https://install-app.yunohost.org/install-with-yunohost.svg)](https://install-app.yunohost.org/?app=osticket)
*[Lire ce readme en français.](./README_fr.md)* *[Lire ce readme en français.](./README_fr.md)*
@ -17,13 +17,13 @@ If you don't have YunoHost, please consult [the guide](https://yunohost.org/#/in
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve. osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.
**Shipped version:** 1.16.2~ynh1 **Shipped version:** 1.16.3~ynh1
**Demo:** http://www.ostickethacks.com/demo/demo_info.php **Demo:** http://www.ostickethacks.com/demo/demo_info.php
## Screenshots ## Screenshots
![](./doc/screenshots/screenshot.png) ![Screenshot of osTicket](./doc/screenshots/screenshot.png)
## Disclaimers / important information ## Disclaimers / important information
@ -31,21 +31,22 @@ osTicket is a widely-used open source support ticket system. It seamlessly integ
## Documentation and resources ## Documentation and resources
* Official app website: https://osticket.com * Official app website: <https://osticket.com>
* Official user documentation: https://docs.osticket.com * Official user documentation: <https://docs.osticket.com>
* Upstream app code repository: https://github.com/osTicket/osTicket * Upstream app code repository: <https://github.com/osTicket/osTicket>
* YunoHost documentation for this app: https://yunohost.org/app_osticket * YunoHost documentation for this app: <https://yunohost.org/app_osticket>
* Report a bug: https://github.com/YunoHost-Apps/osticket_ynh/issues * Report a bug: <https://github.com/YunoHost-Apps/osticket_ynh/issues>
## Developer info ## Developer info
Please send your pull request to the [testing branch](https://github.com/YunoHost-Apps/osticket_ynh/tree/testing). Please send your pull request to the [testing branch](https://github.com/YunoHost-Apps/osticket_ynh/tree/testing).
To try the testing branch, please proceed like that. To try the testing branch, please proceed like that.
```
``` bash
sudo yunohost app install https://github.com/YunoHost-Apps/osticket_ynh/tree/testing --debug sudo yunohost app install https://github.com/YunoHost-Apps/osticket_ynh/tree/testing --debug
or or
sudo yunohost app upgrade osticket -u https://github.com/YunoHost-Apps/osticket_ynh/tree/testing --debug sudo yunohost app upgrade osticket -u https://github.com/YunoHost-Apps/osticket_ynh/tree/testing --debug
``` ```
**More info regarding app packaging:** https://yunohost.org/packaging_apps **More info regarding app packaging:** <https://yunohost.org/packaging_apps>

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README_fr.md
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<!--
N.B.: This README was automatically generated by https://github.com/YunoHost/apps/tree/master/tools/README-generator
It shall NOT be edited by hand.
-->
# osTicket pour YunoHost # osTicket pour YunoHost
[![Niveau d'intégration](https://dash.yunohost.org/integration/osticket.svg)](https://dash.yunohost.org/appci/app/osticket) ![](https://ci-apps.yunohost.org/ci/badges/osticket.status.svg) ![](https://ci-apps.yunohost.org/ci/badges/osticket.maintain.svg) [![Niveau d'intégration](https://dash.yunohost.org/integration/osticket.svg)](https://dash.yunohost.org/appci/app/osticket) ![Statut du fonctionnement](https://ci-apps.yunohost.org/ci/badges/osticket.status.svg) ![Statut de maintenance](https://ci-apps.yunohost.org/ci/badges/osticket.maintain.svg)
[![Installer osTicket avec YunoHost](https://install-app.yunohost.org/install-with-yunohost.svg)](https://install-app.yunohost.org/?app=osticket) [![Installer osTicket avec YunoHost](https://install-app.yunohost.org/install-with-yunohost.svg)](https://install-app.yunohost.org/?app=osticket)
*[Read this readme in english.](./README.md)* *[Read this readme in english.](./README.md)*
*[Lire ce readme en français.](./README_fr.md)*
> *Ce package vous permet d'installer osTicket rapidement et simplement sur un serveur YunoHost. > *Ce package vous permet d'installer osTicket rapidement et simplement sur un serveur YunoHost.
Si vous n'avez pas YunoHost, regardez [ici](https://yunohost.org/#/install) pour savoir comment l'installer et en profiter.* Si vous n'avez pas YunoHost, regardez [ici](https://yunohost.org/#/install) pour savoir comment l'installer et en profiter.*
@ -13,13 +17,13 @@ Si vous n'avez pas YunoHost, regardez [ici](https://yunohost.org/#/install) pour
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve. osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.
**Version incluse :** 1.16.2~ynh1 **Version incluse :** 1.16.3~ynh1
**Démo :** http://www.ostickethacks.com/demo/demo_info.php **Démo :** http://www.ostickethacks.com/demo/demo_info.php
## Captures d'écran ## Captures d'écran
![](./doc/screenshots/screenshot.png) ![Capture d'écran de osTicket](./doc/screenshots/screenshot.png)
## Avertissements / informations importantes ## Avertissements / informations importantes
@ -27,21 +31,22 @@ osTicket is a widely-used open source support ticket system. It seamlessly integ
## Documentations et ressources ## Documentations et ressources
* Site officiel de l'app : https://osticket.com * Site officiel de l'app : <https://osticket.com>
* Documentation officielle utilisateur : https://docs.osticket.com * Documentation officielle utilisateur : <https://docs.osticket.com>
* Dépôt de code officiel de l'app : https://github.com/osTicket/osTicket * Dépôt de code officiel de l'app : <https://github.com/osTicket/osTicket>
* Documentation YunoHost pour cette app : https://yunohost.org/app_osticket * Documentation YunoHost pour cette app : <https://yunohost.org/app_osticket>
* Signaler un bug : https://github.com/YunoHost-Apps/osticket_ynh/issues * Signaler un bug : <https://github.com/YunoHost-Apps/osticket_ynh/issues>
## Informations pour les développeurs ## Informations pour les développeurs
Merci de faire vos pull request sur la [branche testing](https://github.com/YunoHost-Apps/osticket_ynh/tree/testing). Merci de faire vos pull request sur la [branche testing](https://github.com/YunoHost-Apps/osticket_ynh/tree/testing).
Pour essayer la branche testing, procédez comme suit. Pour essayer la branche testing, procédez comme suit.
```
``` bash
sudo yunohost app install https://github.com/YunoHost-Apps/osticket_ynh/tree/testing --debug sudo yunohost app install https://github.com/YunoHost-Apps/osticket_ynh/tree/testing --debug
ou ou
sudo yunohost app upgrade osticket -u https://github.com/YunoHost-Apps/osticket_ynh/tree/testing --debug sudo yunohost app upgrade osticket -u https://github.com/YunoHost-Apps/osticket_ynh/tree/testing --debug
``` ```
**Plus d'infos sur le packaging d'applications :** https://yunohost.org/packaging_apps **Plus d'infos sur le packaging d'applications :** <https://yunohost.org/packaging_apps>

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conf/app.src
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SOURCE_URL=https://github.com/osTicket/osTicket/releases/download/v1.16.2/osTicket-v1.16.2.zip SOURCE_URL=https://github.com/osTicket/osTicket/releases/download/v1.16.3/osTicket-v1.16.3.zip
SOURCE_SUM=4d6ff94837a70e5237ed89828240243e8cab8d956ae97fd7f020a2c71dbc64b3 SOURCE_SUM=7d9c1ae7663e66d189b70d29fe02844d5ec2324a0f4cca545205a55f29ff72aa
SOURCE_SUM_PRG=sha256sum SOURCE_SUM_PRG=sha256sum
SOURCE_FORMAT=zip SOURCE_FORMAT=zip
SOURCE_IN_SUBDIR=true SOURCE_IN_SUBDIR=true

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manifest.json
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"en": "Open source support ticket system", "en": "Open source support ticket system",
"fr": "Système de ticket de support open source" "fr": "Système de ticket de support open source"
}, },
"version": "1.16.2~ynh1", "version": "1.16.3~ynh1",
"url": "https://osticket.com", "url": "https://osticket.com",
"upstream": { "upstream": {
"license": "GPL-2.0-or-later", "license": "GPL-2.0-or-later",