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Auto-update README
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README.md
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<!--
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N.B.: This README was automatically generated by https://github.com/YunoHost/apps/tree/master/tools/README-generator
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It shall NOT be edited by hand.
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-->
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# osTicket for YunoHost
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# osTicket for YunoHost
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[](https://dash.yunohost.org/appci/app/osticket)  
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[](https://dash.yunohost.org/appci/app/osticket)  
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[](https://install-app.yunohost.org/?app=osticket)
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[](https://install-app.yunohost.org/?app=osticket)
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*[Lire ce readme en français.](./README_fr.md)*
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> *This package allows you to install osTicket quickly and simply on a YunoHost server.
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> *This package allows you to install osTicket quickly and simply on a YunoHost server.
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If you don't have YunoHost, please consult [the guide](https://yunohost.org/#/install) to learn how to install it.*
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If you don't have YunoHost, please consult [the guide](https://yunohost.org/#/install) to learn how to install it.*
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## Overview
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## Overview
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osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.
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**Shipped version:** 1.15.2
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Open source support ticket system
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**Shipped version:** 1.15.2~ynh2
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**Demo:** http://www.ostickethacks.com/demo/demo_info.php
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## Screenshots
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## Screenshots
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## Demo
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## Disclaimers / important information
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* [Official demo](http://www.ostickethacks.com/demo/demo_info.php)
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* Any known limitations, constrains or stuff not working, such as (but not limited to):
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* LDAP and HTTP auth are supported through plugins
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## Documentation
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## Documentation and resources
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* Official documentation: https://docs.osticket.com
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* Official app website: https://osticket.com
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* Official user documentation: https://docs.osticket.com
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## YunoHost specific features
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* Upstream app code repository: https://github.com/osTicket/osTicket
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* YunoHost documentation for this app: https://yunohost.org/app_osticket
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#### Multi-user support
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* Report a bug: https://github.com/YunoHost-Apps/osticket_ynh/issues
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LDAP and HTTP auth are supported through plugins
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#### Supported architectures
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* x86-64 - [](https://ci-apps.yunohost.org/ci/apps/osticket/)
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* ARMv8-A - [](https://ci-apps-arm.yunohost.org/ci/apps/osticket/)
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## Additional information
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* The package include several plugins to be installed and enabled:
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- Archiver
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- Attachment Inline
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- Attachments hosted in Amazon S3
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- Attachments on the filesystem
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- Fetch Note
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- HTTP Passthru Authentication
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- JASIG CAS Authentication
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- LDAP Authentication and Lookup
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- Mattermost integration
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- Mentioner
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- Microsoft Teams notifier
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- Oauth2 Authentication and Lookup
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- Prevent Autoscroll
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- Radiobuttons
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- Slack notifier
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- Ticket Closer
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- Ticket Rewriter
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* The package includes many languages available through `Admin Panel > Settings > System
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## Links
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* Report a bug: https://github.com/YunoHost-Apps/osticket_ynh/issues
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* App website: https://osticket.com
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* Upstream app repository: https://github.com/osTicket/osTicket
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* YunoHost website: https://yunohost.org/
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---
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## Developer info
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## Developer info
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@ -76,3 +48,5 @@ sudo yunohost app install https://github.com/YunoHost-Apps/osticket_ynh/tree/tes
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or
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or
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sudo yunohost app upgrade osticket -u https://github.com/YunoHost-Apps/osticket_ynh/tree/testing --debug
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sudo yunohost app upgrade osticket -u https://github.com/YunoHost-Apps/osticket_ynh/tree/testing --debug
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```
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```
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**More info regarding app packaging:** https://yunohost.org/packaging_apps
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48
README_fr.md
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README_fr.md
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# osTicket pour YunoHost
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[](https://dash.yunohost.org/appci/app/osticket)  
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[](https://install-app.yunohost.org/?app=osticket)
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*[Read this readme in english.](./README.md)*
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*[Lire ce readme en français.](./README_fr.md)*
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> *Ce package vous permet d'installer osTicket rapidement et simplement sur un serveur YunoHost.
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Si vous n'avez pas YunoHost, regardez [ici](https://yunohost.org/#/install) pour savoir comment l'installer et en profiter.*
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## Vue d'ensemble
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Système de ticket de support open source
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**Version incluse :** 1.15.2~ynh2
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**Démo :** http://www.ostickethacks.com/demo/demo_info.php
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## Captures d'écran
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## Avertissements / informations importantes
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* Any known limitations, constrains or stuff not working, such as (but not limited to):
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* LDAP and HTTP auth are supported through plugins
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## Documentations et ressources
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* Site officiel de l'app : https://osticket.com
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* Documentation officielle utilisateur : https://docs.osticket.com
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* Dépôt de code officiel de l'app : https://github.com/osTicket/osTicket
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* Documentation YunoHost pour cette app : https://yunohost.org/app_osticket
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* Signaler un bug : https://github.com/YunoHost-Apps/osticket_ynh/issues
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## Informations pour les développeurs
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Merci de faire vos pull request sur la [branche testing](https://github.com/YunoHost-Apps/osticket_ynh/tree/testing).
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Pour essayer la branche testing, procédez comme suit.
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```
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sudo yunohost app install https://github.com/YunoHost-Apps/osticket_ynh/tree/testing --debug
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ou
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sudo yunohost app upgrade osticket -u https://github.com/YunoHost-Apps/osticket_ynh/tree/testing --debug
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```
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**Plus d'infos sur le packaging d'applications :** https://yunohost.org/packaging_apps
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