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<!--
N.B.: This README was automatically generated by https://github.com/YunoHost/apps/tree/master/tools/README-generator
It shall NOT be edited by hand.
-->
# osTicket for YunoHost
[![Integration level](https://dash.yunohost.org/integration/osticket.svg)](https://dash.yunohost.org/appci/app/osticket) ![](https://ci-apps.yunohost.org/ci/badges/osticket.status.svg) ![](https://ci-apps.yunohost.org/ci/badges/osticket.maintain.svg)
[![Install osTicket with YunoHost](https://install-app.yunohost.org/install-with-yunohost.svg)](https://install-app.yunohost.org/?app=osticket)
*[Lire ce readme en français.](./README_fr.md)*
> *This package allows you to install osTicket quickly and simply on a YunoHost server.
If you don't have YunoHost, please consult [the guide](https://yunohost.org/#/install) to learn how to install it.*
## Overview
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.
**Shipped version:** 1.15.2
Open source support ticket system
**Shipped version:** 1.15.2~ynh2
**Demo:** http://www.ostickethacks.com/demo/demo_info.php
## Screenshots
![](screenshot.png)
![](./doc/screenshots/screenshot.png)
## Demo
## Disclaimers / important information
* [Official demo](http://www.ostickethacks.com/demo/demo_info.php)
* Any known limitations, constrains or stuff not working, such as (but not limited to):
* LDAP and HTTP auth are supported through plugins
## Documentation
## Documentation and resources
* Official documentation: https://docs.osticket.com
## YunoHost specific features
#### Multi-user support
LDAP and HTTP auth are supported through plugins
#### Supported architectures
* x86-64 - [![Build Status](https://ci-apps.yunohost.org/ci/logs/osticket.svg)](https://ci-apps.yunohost.org/ci/apps/osticket/)
* ARMv8-A - [![Build Status](https://ci-apps-arm.yunohost.org/ci/logs/osticket.svg)](https://ci-apps-arm.yunohost.org/ci/apps/osticket/)
## Additional information
* The package include several plugins to be installed and enabled:
- Archiver
- Attachment Inline
- Attachments hosted in Amazon S3
- Attachments on the filesystem
- Fetch Note
- HTTP Passthru Authentication
- JASIG CAS Authentication
- LDAP Authentication and Lookup
- Mattermost integration
- Mentioner
- Microsoft Teams notifier
- Oauth2 Authentication and Lookup
- Prevent Autoscroll
- Radiobuttons
- Slack notifier
- Ticket Closer
- Ticket Rewriter
* The package includes many languages available through `Admin Panel > Settings > System
## Links
* Report a bug: https://github.com/YunoHost-Apps/osticket_ynh/issues
* App website: https://osticket.com
* Upstream app repository: https://github.com/osTicket/osTicket
* YunoHost website: https://yunohost.org/
---
* Official app website: https://osticket.com
* Official user documentation: https://docs.osticket.com
* Upstream app code repository: https://github.com/osTicket/osTicket
* YunoHost documentation for this app: https://yunohost.org/app_osticket
* Report a bug: https://github.com/YunoHost-Apps/osticket_ynh/issues
## Developer info
@ -76,3 +48,5 @@ sudo yunohost app install https://github.com/YunoHost-Apps/osticket_ynh/tree/tes
or
sudo yunohost app upgrade osticket -u https://github.com/YunoHost-Apps/osticket_ynh/tree/testing --debug
```
**More info regarding app packaging:** https://yunohost.org/packaging_apps

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# osTicket pour YunoHost
[![Niveau d'intégration](https://dash.yunohost.org/integration/osticket.svg)](https://dash.yunohost.org/appci/app/osticket) ![](https://ci-apps.yunohost.org/ci/badges/osticket.status.svg) ![](https://ci-apps.yunohost.org/ci/badges/osticket.maintain.svg)
[![Installer osTicket avec YunoHost](https://install-app.yunohost.org/install-with-yunohost.svg)](https://install-app.yunohost.org/?app=osticket)
*[Read this readme in english.](./README.md)*
*[Lire ce readme en français.](./README_fr.md)*
> *Ce package vous permet d'installer osTicket rapidement et simplement sur un serveur YunoHost.
Si vous n'avez pas YunoHost, regardez [ici](https://yunohost.org/#/install) pour savoir comment l'installer et en profiter.*
## Vue d'ensemble
Système de ticket de support open source
**Version incluse :** 1.15.2~ynh2
**Démo :** http://www.ostickethacks.com/demo/demo_info.php
## Captures d'écran
![](./doc/screenshots/screenshot.png)
## Avertissements / informations importantes
* Any known limitations, constrains or stuff not working, such as (but not limited to):
* LDAP and HTTP auth are supported through plugins
## Documentations et ressources
* Site officiel de l'app : https://osticket.com
* Documentation officielle utilisateur : https://docs.osticket.com
* Dépôt de code officiel de l'app : https://github.com/osTicket/osTicket
* Documentation YunoHost pour cette app : https://yunohost.org/app_osticket
* Signaler un bug : https://github.com/YunoHost-Apps/osticket_ynh/issues
## Informations pour les développeurs
Merci de faire vos pull request sur la [branche testing](https://github.com/YunoHost-Apps/osticket_ynh/tree/testing).
Pour essayer la branche testing, procédez comme suit.
```
sudo yunohost app install https://github.com/YunoHost-Apps/osticket_ynh/tree/testing --debug
ou
sudo yunohost app upgrade osticket -u https://github.com/YunoHost-Apps/osticket_ynh/tree/testing --debug
```
**Plus d'infos sur le packaging d'applications :** https://yunohost.org/packaging_apps