YunoHost-Apps/osticket_ynh
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Support Ticketing System package for YunoHost
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README.md

osTicket for YunoHost

Integration level
Install osTicket with YunoHost

This package allows you to install osTicket quickly and simply on a YunoHost server.
If you don't have YunoHost, please consult the guide to learn how to install it.

Overview

osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.

Shipped version: 1.14.3

Screenshots

Demo

Documentation

YunoHost specific features

Multi-user support

LDAP and HTTP auth are supported through plugins

Supported architectures

  • x86-64 - Build Status
  • ARMv8-A - Build Status

Additional information

  • The package include several plugins to be installed and enabled:

    • Archiver
    • Attachment Inline
    • Attachments hosted in Amazon S3
    • Attachments on the filesystem
    • Fetch Note
    • HTTP Passthru Authentication
    • JASIG CAS Authentication
    • LDAP Authentication and Lookup
    • Mattermost integration
    • Mentioner
    • Microsoft Teams notifier
    • Oauth2 Authentication and Lookup
    • Prevent Autoscroll
    • Radiobuttons
    • Slack notifier
    • Ticket Closer
    • Ticket Rewriter

  • The package includes many languages available through `Admin Panel > Settings > System

Links

Developer info

Please send your pull request to the testing branch.

To try the testing branch, please proceed like that.

sudo yunohost app install https://github.com/YunoHost-Apps/osticket_ynh/tree/testing --debug
or
sudo yunohost app upgrade osticket -u https://github.com/YunoHost-Apps/osticket_ynh/tree/testing --debug