mirror of https://github.com/YunoHost-Apps/osticket_ynh.git synced 2024-09-03 19:56:17 +02:00

Support Ticketing System package for YunoHost

Find a file

yalh76 db5a83fc79 typo		2020-05-27 02:44:28 +02:00
conf	upgrade to 1.14.2	2020-05-27 02:30:33 +02:00
scripts	removing workaround	2020-05-27 02:40:26 +02:00
.gitignore	osTicket	2020-02-28 19:54:30 +01:00
check_process	adding additional languages	2020-02-28 21:18:33 +01:00
issue_template.md	Create issue_template.md	2020-05-27 02:37:32 +02:00
LICENSE	osTicket	2020-02-28 19:54:30 +01:00
manifest.json	typo	2020-05-27 02:44:28 +02:00
pull_request_template.md	osTicket	2020-02-28 19:54:30 +01:00
README.md	Updating language list	2020-05-27 02:36:46 +02:00
screenshot.png	Adding screenshot	2020-02-28 19:59:07 +01:00

README.md

osTicket for YunoHost

This package allow you to install osTicket quickly and simply on a YunoHost server.
If you don't have YunoHost, please see here to know how to install and enjoy it.

Overview

osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.

Shipped version: 1.14.2

Screenshots

Demo

Official demo

Documentation

Official documentation: https://docs.osticket.com

YunoHost specific features

Multi-users support

LDAP and HTTP auth are supported through plugins

Supported architectures

x86-64b -
ARMv8-A -

Additional information

The package include several plugins to be installed and enabled:
- Archiver
- Attachment Inline
- Attachments hosted in Amazon S3
- Attachments on the filesystem
- Fetch Note
- HTTP Passthru Authentication
- JASIG CAS Authentication
- LDAP Authentication and Lookup
- Mattermost integration
- Mentioner
- Microsoft Teams notifier
- Oauth2 Authentication and Lookup
- Prevent Autoscroll
- Radiobuttons
- Slack notifier
- Ticket Closer
- Ticket Rewriter
The package include several languages:
- Albanian (shqip)
- Arabic - Egypt (مصر)
- Arabic - Saudi Arabia (المملكة العربية السعودية)
- Azerbaijani (azərbaycanca)
- Basque (euskara)
- Bengali (বাংলা)
- Bosnian (bosanski)
- Bulgarian (български)
- Catalan (Català)
- Chinese (China) (中文 (中国))
- Chinese (Taiwan) (中文（台灣)
- Croatian (hrvatski)
- Czech (čeština)
- Danish (dansk)
- Dutch (Nederlands)
- English (Great Britain)
- English (US)
- Estonian (eesti)
- Finnish (suomi)
- French (français)
- Galician (galego)
- Georgian (ქართული)
- German (Deutsch)
- Greek (Ελληνικά)
- Hebrew (עברית)
- Hindi (हिन्दी)
- Hungarian (magyar)
- Icelandic (íslenska)
- Indonesian
- Italian (italiano)
- Japanese (日本語)
- Khmer (ខ្មែរ)
- Korean (한국어)
- Latvian (latviešu)
- Lithuanian (lietuvių)
- Macedonian (македонски)
- Malay (Melayu)
- Mongolian (монгол)
- Norwegian (norsk)
- Persian (فارسی)
- Polish (polski)
- Portuguese (Português)
- Portuguese, Brazil (Português — BR)
- Romanian (română)
- Russian (русский язык)
- Serbian (Cyrillic)
- Serbian (Serbia) (српски (Србија))
- Slovak (slovenčina)
- Slovenian (slovenščina)
- Spanish (Argentina)
- Spanish (español)
- Spanish - Mexico (Méjico)
- Swahili (Kiswahili)
- Swedish (svenska)
- Thai (ไทย)
- Turkish (Türkçe)
- Ukrainian (українська)
- Urdu (India) (اردو (بھارت
- Urdu (Pakistan) اردو (پاکستان)
- Vietnamese (Tiếng Việt)

Developers info

Please do your pull request to the testing branch.

To try the testing branch, please proceed like that.

sudo yunohost app install https://github.com/YunoHost-Apps/osticket_ynh/tree/testing --debug
or
sudo yunohost app upgrade osticket -u https://github.com/YunoHost-Apps/osticket_ynh/tree/testing --debug