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27 lines
1.4 KiB
Markdown
27 lines
1.4 KiB
Markdown
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---
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title: Troubleshooting
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template: docs
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taxonomy:
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category: docs
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routes:
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default: '/troubleshooting'
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---
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Here are some general advices when encountering issues with your server.
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## 0. Don't panic.
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Stay calm. Most issues are less worse than newcomers usually think. For the love of God <small>(or your favourite deity / animal / food)</small>, please don't jump into the "reinstallation spiral" thinking reinstalling your serve from scratch will magically fix stuff. Reinstalling is a heavy operation and is not a good long-term strategy for fixing problems. You will get tired and won't learn anything.
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## 1. Look for similar issues on the forum or bugtrackers.
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Search [the forum](https://forum.yunohost.org) for topics similar to the issue you're encountering. If you have issues with a specific app, you may also want to check the corresponding bugtracker of the app, for example [here is the bugtracker for the Wordpress app](https://github.com/YunoHost-Apps/wordpress_ynh/issues).
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## 2. Ask for help
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Either on [the forum](https://forum.yunohost.org) or the chat : c.f. [this page](/help)
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!!! FOR THE LOVE OF GOD, PLEASE provide basic context ! Volunteers can NOT help you if you do not take *five* minutes to describe your context : which kind of hardware, which Yunohost version, what you are trying to do, what you tried, what happened and **the corresponding logs**.
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