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I ran into my setup with both a modem and router. After hours of tinkering i figured out that i had to forward the ports through both devices.
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@ -32,6 +32,10 @@ Opening the ports listed below is necessary for the various services available i
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* [XMPP](/XMPP_en): 5222 <small>(clients)</small>, 5269 <small>(servers)</small>
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* [Email](/email_en): 25, 587 <small>(SMTP)</small>, 993 <small>(IMAP)</small>
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If you use both a modem and a router, then you need to do the following:
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1. first on the modem (the box closest to the internet) create rules to forward the above ports to your router;
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2. then on the router (the box between the modem and your devices) create rules to forward the above ports to the static IP address for your server.
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<div class="alert alert-warning" markdown="1">
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<span class="glyphicon glyphicon-warning-sign"></span> Some internet service providers block port 25 (mail SMTP) by default to fight spam. Some other ISP don't allow to use port 80/443 (web) freely, though it's less likely. Depending on the ISP, it might be possible to open them in the admin interface... Check [this page](isp_en) for more info.
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</div>
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