diff --git a/locales/en.json b/locales/en.json
index 45c1fbb90..6ab780feb 100644
--- a/locales/en.json
+++ b/locales/en.json
@@ -288,6 +288,7 @@
     "mail_alias_remove_failed": "Unable to remove mail alias '{mail:s}'",
     "mail_domain_unknown": "Unknown mail address domain '{domain:s}'",
     "mail_forward_remove_failed": "Unable to remove mail forward '{mail:s}'",
+    "mailbox_disabled": "Mailbox disabled for user {user:s}",
     "mailbox_used_space_dovecot_down": "Dovecot mailbox service need to be up, if you want to get mailbox used space",
     "mail_unavailable": "This email address is reserved and shall be automatically allocated to the very first user",
     "maindomain_change_failed": "Unable to change the main domain",
diff --git a/src/yunohost/user.py b/src/yunohost/user.py
index b800c9b0e..5e58909f7 100644
--- a/src/yunohost/user.py
+++ b/src/yunohost/user.py
@@ -437,6 +437,8 @@ def user_info(auth, username):
 
         if service_status("dovecot")["status"] != "running":
             logger.warning(m18n.n('mailbox_used_space_dovecot_down'))
+        elif not user_permission_list(auth, app="mail", permission="main", username=username)['permissions']:
+            logger.warning(m18n.n('mailbox_disabled', user=username))
         else:
             cmd = 'doveadm -f flow quota get -u %s' % user['uid'][0]
             cmd_result = subprocess.check_output(cmd, stderr=subprocess.STDOUT,