mirror of
https://github.com/YunoHost-Apps/osticket_ynh.git
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125 lines
3.9 KiB
Markdown
125 lines
3.9 KiB
Markdown
# osTicket for YunoHost
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[](https://dash.yunohost.org/appci/app/osticket)
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[](https://install-app.yunohost.org/?app=osticket)
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> *This package allow you to install osTicket quickly and simply on a YunoHost server.
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If you don't have YunoHost, please see [here](https://yunohost.org/#/install) to know how to install and enjoy it.*
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## Overview
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osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.
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**Shipped version:** 1.14.2
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## Screenshots
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## Demo
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* [Official demo](http://www.ostickethacks.com/demo/demo_info.php)
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## Documentation
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* Official documentation: https://docs.osticket.com
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## YunoHost specific features
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#### Multi-users support
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LDAP and HTTP auth are supported through plugins
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#### Supported architectures
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* x86-64b - [](https://ci-apps.yunohost.org/ci/apps/osticket/)
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* ARMv8-A - [](https://ci-apps-arm.yunohost.org/ci/apps/osticket/)
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## Additional information
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* The package include several plugins to be installed and enabled:
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- Archiver
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- Attachment Inline
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- Attachments hosted in Amazon S3
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- Attachments on the filesystem
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- Fetch Note
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- HTTP Passthru Authentication
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- JASIG CAS Authentication
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- LDAP Authentication and Lookup
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- Mattermost integration
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- Mentioner
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- Microsoft Teams notifier
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- Oauth2 Authentication and Lookup
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- Prevent Autoscroll
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- Radiobuttons
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- Slack notifier
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- Ticket Closer
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- Ticket Rewriter
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* The package include several languages:
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- Arabic - Egypt (مصر)
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- Arabic - Saudi Arabia (المملكة العربية السعودية)
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- Azerbaijani (azərbaycanca)
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- Bulgarian (български)
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- Catalan (Català)
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- Chinese (China) (中文 (中国))
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- Chinese (Taiwan) (中文（台灣)
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- Croatian (hrvatski)
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- Czech (čeština)
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- Danish (dansk)
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- Dutch (Nederlands)
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- English (Great Britain)
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- English (US)
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- Estonian (eesti)
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- Finnish (suomi)
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- French (français)
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- German (Deutsch)
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- Greek (Ελληνικά)
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- Hebrew (עברית)
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- Hungarian (magyar)
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- Indonesian
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- Italian (italiano)
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- Japanese (日本語)
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- Korean (한국어)
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- Lithuanian (lietuvių)
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- Macedonian (македонски)
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- Malay
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- Mongolian (монгол)
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- Norwegian (norsk)
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- Persian (فارسی)
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- Polish (polski)
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- Portuguese (Português)
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- Portuguese, Brazil (Português — BR)
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- Romanian (română)
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- Russian (русский язык)
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- Serbian (Serbia) (српски (Србија))
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- Slovak (slovenčina)
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- Slovenian (slovenščina)
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- Spanish (Argentina)
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- Spanish (español)
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- Spanish - Mexico (Méjico)
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- Swedish (svenska)
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- Thai (ไทย)
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- Turkish (Türkçe)
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- Ukrainian (українська)
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- Vietnamese (Tiếng Việt)
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## Links
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* Report a bug: https://github.com/YunoHost-Apps/osticket_ynh/issues
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* App website: https://osticket.com
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* Upstream app repository: https://github.com/osTicket/osTicket
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* YunoHost website: https://yunohost.org/
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---
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Developers info
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----------------
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Please do your pull request to the [testing branch](https://github.com/YunoHost-Apps/osticket_ynh/tree/testing).
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To try the testing branch, please proceed like that.
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```
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sudo yunohost app install https://github.com/YunoHost-Apps/osticket_ynh/tree/testing --debug
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or
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sudo yunohost app upgrade osticket -u https://github.com/YunoHost-Apps/osticket_ynh/tree/testing --debug
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```
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