osTicket for YunoHost

This package allows you to install osTicket quickly and simply on a YunoHost server.
If you don't have YunoHost, please consult the guide to learn how to install it.

Overview

osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.

Shipped version: 1.14.3

Screenshots

Demo

Official demo

Documentation

Official documentation: https://docs.osticket.com

YunoHost specific features

Multi-user support

LDAP and HTTP auth are supported through plugins

Supported architectures

x86-64 -
ARMv8-A -

Additional information

The package include several plugins to be installed and enabled:
- Archiver
- Attachment Inline
- Attachments hosted in Amazon S3
- Attachments on the filesystem
- Fetch Note
- HTTP Passthru Authentication
- JASIG CAS Authentication
- LDAP Authentication and Lookup
- Mattermost integration
- Mentioner
- Microsoft Teams notifier
- Oauth2 Authentication and Lookup
- Prevent Autoscroll
- Radiobuttons
- Slack notifier
- Ticket Closer
- Ticket Rewriter
The package includes many languages available through `Admin Panel > Settings > System

Developer info

Please send your pull request to the testing branch.

To try the testing branch, please proceed like that.

sudo yunohost app install https://github.com/YunoHost-Apps/osticket_ynh/tree/testing --debug
or
sudo yunohost app upgrade osticket -u https://github.com/YunoHost-Apps/osticket_ynh/tree/testing --debug

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