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osticket_ynh/README.md
2021-02-17 10:11:58 +01:00

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# osTicket for YunoHost
[![Integration level](https://dash.yunohost.org/integration/osticket.svg)](https://dash.yunohost.org/appci/app/osticket) ![](https://ci-apps.yunohost.org/ci/badges/osticket.status.svg) ![](https://ci-apps.yunohost.org/ci/badges/osticket.maintain.svg)
[![Install osTicket with YunoHost](https://install-app.yunohost.org/install-with-yunohost.svg)](https://install-app.yunohost.org/?app=osticket)
> *This package allows you to install osTicket quickly and simply on a YunoHost server.
If you don't have YunoHost, please consult [the guide](https://yunohost.org/#/install) to learn how to install it.*
## Overview
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.
**Shipped version:** 1.14.3
## Screenshots
![](screenshot.png)
## Demo
* [Official demo](http://www.ostickethacks.com/demo/demo_info.php)
## Documentation
* Official documentation: https://docs.osticket.com
## YunoHost specific features
#### Multi-user support
LDAP and HTTP auth are supported through plugins
#### Supported architectures
* x86-64 - [![Build Status](https://ci-apps.yunohost.org/ci/logs/osticket%20%28Apps%29.svg)](https://ci-apps.yunohost.org/ci/apps/osticket/)
* ARMv8-A - [![Build Status](https://ci-apps-arm.yunohost.org/ci/logs/osticket%20%28Apps%29.svg)](https://ci-apps-arm.yunohost.org/ci/apps/osticket/)
## Additional information
* The package include several plugins to be installed and enabled:
- Archiver
- Attachment Inline
- Attachments hosted in Amazon S3
- Attachments on the filesystem
- Fetch Note
- HTTP Passthru Authentication
- JASIG CAS Authentication
- LDAP Authentication and Lookup
- Mattermost integration
- Mentioner
- Microsoft Teams notifier
- Oauth2 Authentication and Lookup
- Prevent Autoscroll
- Radiobuttons
- Slack notifier
- Ticket Closer
- Ticket Rewriter
* The package includes many languages available through `Admin Panel > Settings > System
## Links
* Report a bug: https://github.com/YunoHost-Apps/osticket_ynh/issues
* App website: https://osticket.com
* Upstream app repository: https://github.com/osTicket/osTicket
* YunoHost website: https://yunohost.org/
---
## Developer info
Please send your pull request to the [testing branch](https://github.com/YunoHost-Apps/osticket_ynh/tree/testing).
To try the testing branch, please proceed like that.
```
sudo yunohost app install https://github.com/YunoHost-Apps/osticket_ynh/tree/testing --debug
or
sudo yunohost app upgrade osticket -u https://github.com/YunoHost-Apps/osticket_ynh/tree/testing --debug
```